Gisela Luz Machado
Postfach 12 20
Responsible for content: Gisela Luz Machado, address as above.
Information on online dispute resolution: The EU Commission has created an Internet platform for the online settlement of disputes (so-called “OS platform”). The OS platform serves as a point of contact for out-of-court settlement of disputes regarding contractual obligations arising from online sales contracts. The OS platform is available at the following link: http://ec.europa.eu/consumers/odr.